Frequently asked questions
You can install our software on multiple computers, but be aware that the software can only be active on one computer at a time.
AudiosourceRE keeps a temporary copy of any audio file uploaded while processing is occurring. This is deleted within a few minutes of processing and successful download being completed.
All data is uploaded and downloaded using https and is encrypted. All processing in the cloud is done using Google Cloud, which has considerable safeguards in place to ensure the protection of customer data.
Both Pro and Essentials are protected using iLok. This means you will need to have downloaded and installed the iLok License Manager in order to redeem the license and run our software.
No, activation can be done using iLok cloud.
The typical reason for the trial not to run is that iLok License Manager is not installed on the machine in question. Once iLok License Manager has been successfully installed, the trial software should start correctly.